The Pizzeria



guy terrific customer
owner common last-minute
spur kid (2) spur of the moment
gosh forgot once in a while
ow decide wrong number
genius excited here we go
ready order (3) pepperoni
picky doorbell do my best
bunch expect issue (3)
sigh mistake social media
drop realize






Hey guys, it’s Jazzy. And it’s totally, terrific Tuesday. And actually, I decided to become a pizzeria owner.

So I’m doing it all by myself because it’s just one of those common last-minute thoughts, you know. Just a spur of the moment — I mean you gotta live every once in a while.

Anyway, I’m just gonna wait.

.     .     .     .     .     .     .     .

Are you kidding me?

It’s been a solid five minutes, and I haven’t even gotten a call.


Oh my gosh! My first customer!

Jazzy: “Hi, welcome to Jazzy’s Pizza. How can I help you? . . . Oh, wrong number?

Uh, it’s a common mistake. Don’t worry. Thank you, bye.”


You know, maybe if I posted something on my social media, then I would get some calls.

There we go. Genius!


Jazzy: “Hi, welcome to Jazzy’s Pizza. How can I help you? . . . Wait, you’re actually a customer?

Okay, what would you like?

One cheese pizza. OK. It will be ready in 20 minutes. Thank you so much.”

Okay, I’m ready to make my first pizza.

.     .     .     .     .     .     .     .

There we go.

I’m so excited.

This pizzeria idea was a really good idea.

Well, here we go.


Customer: “Oh, hello.”
Jazzy: “Hi. Thank you for ordering from Jazzy’s Pizza. Here you go.
Customer: “Oh, here you go.”
Jazzy: “Thank you.”
Customer: “Thank you. Looks good.”
Jazzy: “Bye.”


A second caller already? Man, today’s a good day.

Jazzy: “Hi, welcome to Jazzy’s Pizza. How can I help you? . . . Two pepperoni pizzas. Okay, that’ll be ready in twenty minutes. Thank you so much for calling.”

I’m ready to make my second order.



Oh my gosh, a third caller? I wasn’t expecting this at all.

Jazzy: “Hi, welcome to Jazzy’s Pizza. How can I help you? . . . Four pizzas? Two cheese and two pepperonis. Can I get that to you in thirty minutes? You want it in twenty?

Okay, I’m going to do my best to do that. Thank you for calling.”

Okay, well, I have to do it, so.


Customer Two: “Oh, hi.
Jazzy: “Hi, here’s your two cheese pizzas.”
Customer Two: “Oh. Well that looks good, but we ordered two pepperoni pizzas.”
Jazzy: “Was that you?”
Customer Two: “Yeah, that was us.”
Jazzy: “Ohhh. Okay, I’ll go get your order. It’s not like I have a bunch of other pizzas to do. I’ll see you later.”

Oh my gosh. I can’t believe he was so picky. Why wouldn’t he just take the pizza? It’s pizza. I would take it.

Who’s that man think I am? Doesn’t he realize I’m the only person in this business?

[SIGN] People these days.

.     .     .     .     .     .     .     .

I don’t time for that. Ow, ow, ow!

Jazzy: “Hi, here’s your pizza. Bye!
Customer Two: “Hey, you forgot your money!”

.     .     .     .     .     .     .     .

I gotta go!

Are you kidding me?

I can’t believe I’ve just dropped four pizzas. What is my issue? I can’t take this anymore? Why did I even this about doing this?



Jazzy: “Hi, welcome to Jazzy’s Pizza. How can I help you? . . . Oh you still didn’t get your pizzas? Yeah, we’re on our way right now. We’ll be there in five minutes.

Okay, bye, thank you so much.”

*     *     *     *     *     *     *


1. Jazzy started a new business. True or false? What kind of business did she start?

2. In the very beginning, did she have lots of business? Was she busy in the very beginning?

3. In Jazzy’s first call, a customer ordered a pizza. Is this right or wrong?

4. What did Jazzy do to attract customers?

5. What does she do in her pizzeria? Was she successful with her first order?

6. Did she make a mistake with her second order?

7. Her pizza business was very successful in the end. Is this correct or incorrect? What had happened?


A. Is pizza popular in your city? What kind of pizzerias are there? Is there pizza delivery services?

B. Have you eaten pizza? Where did you eat pizza? Have you made pizza at home?

C. Are there other delivery services in your city?

D. I have my own business. Yes or no? Do you know anyone who has their own business? Have you or your friends considered opening your own business?

E. What will happen in the future?


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