google one

Google, one

By Scott Heanley


tenant landlady landlord
client wreck pop up
hostel clerk recommend
local warranty hometown
device verge buy/bought
IT expert instead of
former after all on his own
bug (2) virus (2) whenever
voila crazy pop up ad
install remove suspicious
until appear likewise
site current download
guy suggest encounter
delete eliminate entrench
while redundant take a while
hacker locate extension
icon (3) figure out apparently
in fact highlight disappear
proud rather smooth

Come Back on Monday

“He’s not working now…but we can go there together on Monday,” said my landlady.

Oh my god.

It was Friday afternoon. I had online projects I needed to do that weekend for some important clients.

Unfortunately my PC was a wreck: the internet kept disconnecting…ads popped up everywhere…the programs were running very, very slowly.


When I first moved to this city, I stayed in a hostel. I asked the clerk if he could recommend a computer service technician. “I don’t really know,” he replied. “I myself came here from another city where I bought my laptop.”

If it was having problems, he brought it to a computer shop in his hometown whenever he visited his parents.

A Local

I then asked a local friend. She said that she had bought her tablet from an electronics store, where it was under warranty. But she never used the service since her device was still new.

And if someone didn’t have a warranty, the technician charges about $75 per hour to fix a computer.

Panic Attack

I was on the verge of panic. I didn’t know what to do. Maybe I should go to a shopping mall and just buy a new computer.

Oh, I wish I had studied computers at university, instead of classical literature…

…wait a minute.

The Computer Expert

Yongchaiyudh, a former customer of mine, was an IT expert. He would know what to do. After all, he had studied computer engineering at university—no. Actually he didn’t; he learned about computers on his own.

Then I remember him saying that whenever his computer had a bug, virus or some other problem, he just went to…Google…and…


Problem solved!

And so I did likewise.

Pop-up Ads

First I wanted to get rid of all these crazy pop-up adds. A message on wikianswers said to go to “Start”, then “Control Panel” and “Programs”. Click “uninstall” and remove anything suspicious. I did.

But a message appeared: “Please wait until the current program is finished uninstalling or being changed.”

I waited…but nothing happened. And the virus wouldn’t uninstall.

So I copied the message and pasted it on another Google search entry. I landed on YouTube video where a poster said to download the Silverlight uninstall program.

I tried, but it wouldn’t download.


Then a guy on a YouTube video said that he had encountered the same problem, and suggested that viewers try Revo Uninstall. This one worked.

I began deleting the pop up ads. Some were so entrenched, that I had to use the “force uninstall” button. Then one-by-one, I eliminated as many viruses, bugs and redundant programs as possible.

It took a while because there were so many of them. And they had been taking up most of my memory space.


When I finally finished, my computer ran nearly twice as fast! Or rather this was the normal speed.

But there were still a few pop-ups. Another YouTube search brought up another hacker. He said to click on “Tools” in the top, right corner of the web-browser; then “Add-ons” and “Extension”.

Apparently he had an older vision, and I had to figure out the correct icons and their locations. I finally located it.

I then highlightened the pop-up add-ons and clicked “remove”. They disappeared.

Now my computer is free of pop-up ads and running smoothly.


I couldn’t believe it!

I had fixed my computer, thus saving at least $75.

I felt rather proud of myself.

Just then the phone rang. It was the landlady. She said she had to go to the computer shop to see the technician, now free, and asked if I wanted to come with her.

“Oh I don’t need to now; I’ve fixed the problem—by myself,” I told her.

In fact, I could probably work as a computer technician!

And make FIVE times as much as my current job.


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1. The writer was in a dilemma. True of false? Why was he in a dilemma?

2. What did Scott need? What did he wish?

3. Did he remembered something from a customer? If yes, what did he remember?

4. Was it easy to get information? Was it easy to fix things or solve problems?

5. Scott had a complete change of outlook and attitude at the end. Is this correct or wrong?
A. Have you faced dilemmas or great problems in your life?

B. I have used Google and YouTube to find solutions. Yes or no?

C. What will happen in the future?

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